Best practices for publishing online manuals, procedures and newsletters with SharePoint.

If you're implementing an online manual publishing solution with ot without Hyper.Net technology, be sure your system satisfies the following sustainability and productivity tests:

• Authors should not create and manage content in the formats end-users need to work efficiently (e.g., HTML)
• End-users should not access content in the formats authors need to work efficiently (e.g., Word, Excel, etc.)
• Authors should not manage content in applications designed to deliver it (content delivery applications, Web frameworks, etc.)
• End-users should not access content in applications designed to manage it (document management areas, file system storage areas, etc.)
• The solution must reduce human effort on the authoring side and end-user side. If it adds any effort, your organization's productivity will decrease as your content grows. Give each group of users the tools they need to be highly productive.
• Both the author and end-user side of the problem must be considered. Failure to do so will result in a solution that simply shifts productivity from one group to another and fails to achieve any real gain.